Find a Freelance Wintel Engineer
Find a Freelance Wintel Engineer
When PCs or laptops based on the Intel microprocessor run a Microsoft’s Windows operating system, we generically refer to such architectures as Wintel. People who work in such environments by supporting users and resolving their issues are Wintel Engineers.
These engineers configure and install all server hardware, including the Windows OS and products procured from third-parties, onto the system. They build, configure, assess, and recommend software and hardware.
Job Description:
Wintel Engineers install and configure administrative tools of Microsoft, such as MDT, MBAM, SCOM, and others. They also set up, configure, handle, and upgrade Microsoft Windows Servers and they also have a solid understanding of Cisco Network Administration. (CCNA or CCNP) in an organization.
These engineers also specialize in the network and server administration for UNIX/Linux and LAN/WAN. They are adept at scripting languages like VBScript, BAT, and PowerShell, among others, in addition to VMWare and virtualization technologies. Engineers must have the ability to deploy firewalls and antivirus applications and perform upgrades of software and hardware. They should demonstrate knowledge of network applications and TCP/IP Protocols and possess essential knowledge about networking, such as DNS and IP.
They should possess knowledge of renowned brands equipment and server hardware as well as virus protection software. They will support services of Microsoft Windows Server OS, such as DHCP, DNS, AD and CA. They should be familiar with Disaster Recovery experience, and Microsoft Office 365.
For ensuring that they meet operational level agreement (OLAs) and service level agreements (SLAs), they should follow relevant IT processes, find solutions to minimize operating costs, improve customer experiences, and must devise processes, methodologies, and documentation to see to it that high-quality customer support.
Finally, they should be familiar with cloud computing and must understand the principles of ITIL.
Hire a Freelance PC Support Technician
Hire a Freelance PC Support Technician
A PC support technician is a professional who does troubleshooting, maintenance, installation and repairs of computer hardware and diagnoses software issues. The professionals are usually available to provide technical assistance and support to any employee using a PC for work. The main areas of focus are upgrading computer systems, removing viruses, ensuring network safety, installing new hardware and collaborating with other information technology technicians.
The technicians are also often known as help-desk technicians. They will occasionally travel to off-site locations to resolve PC problems. It is common practice that the technicians are always available to give instructions and advice to users on how to resolve their PC problems. Apart from getting involved in the hardware and software problems, the support technician also troubleshoots and repairs other peripheral equipment such as printers.
The primary responsibility of the support technician is to offer technical support to computers both remotely and on-site. The areas of work include troubleshooting computer hardware, peripherals and software applications. Sometimes they are also asked to focus on network and internet connectivity. They should be able to work in coordination with both technical and non-technical staff.
Responsibilities include:
- Build and configure hardware and update software
- Repairing computers and ensuring that the servers are functioning properly
- Running diagnostic programs and maintaining computer networks
- Gathering data to assess the needs of the customer
- Evaluation of network requirements
- Telecommunications setup and repair
- System administration
- Resolving incorrect settings
- Remove viruses or spyware, be able to replace hardware or reinstall the entire operating system
Read More: Hire a Freelance PC Support Technician
Mobile Device Management
The pattern of BYOD (Bring Your Own Device) has realized another part of network, protection, security, and data administration due to the number and kinds of cell phones running on various working frameworks, being presented at the workspace occasionally.
The hazard that BYOD has realized has prompted the ascent of the MDM, Mobile Device Management . MDM which is otherwise called ace information administration mdm is being utilized to oversee, screen, and secure the cell phones, workstations, tablets and different gadgets utilized as a part of the workspace. As BYOD increments throughout the years, information breaks and security issues keep on costing organizations a considerable measure of cash. That is the reason the MDM programming is turning into an essential part in the cutting edge workspace..
